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AI Customer Service for Restaurants

Customers expect fast answers. But your team is juggling walk-ins, phone calls, and online orders. Our AI customer service agent steps in to help—handling front-line questions, booking reservations, and even processing takeout requests.


What it means for you:

  • Shorter wait times for customers

  • Fewer missed calls and lost orders

  • Staff can focus on in-person guests


What Can Our Restaurant AI Agent Do?

🗓️ Automated Reservation Handling

Our AI agent accepts and confirms bookings through your website, by phone, or via live chat, providing guests with a seamless reservation experience. It integrates smoothly with platforms like OpenTable or your existing POS system, and is fully equipped to handle last-minute changes or cancellations without any manual intervention.


🍔 Online Order Support

Our AI agent helps customers place their takeout or delivery orders with ease, guiding them through the process from menu selection to checkout. It’s equipped to answer questions about menu items, dietary options, and operating hours in real time. Plus, it supports smart upselling and cross-promotions to boost average order value and highlight daily specials.


🤖 Instant Customer Q&A

Our AI assistant is available 24/7 to instantly answer common customer questions, such as restaurant hours, directions, menu options, and daily specials—without keeping anyone on hold. It also supports multilingual communication to accommodate your diverse clientele. As it engages with customers, the system continuously learns from past interactions to provide more accurate and personalized responses over time.


Built for Busy Restaurant Owners

Our AI customer service agent is plug-and-play, not a DIY chatbot builder. You get a trained assistant tailored for the restaurant industry:

  • Setup in days, not weeks

  • No technical skills needed

  • Fully brandable to match your voice


Lower Labor Costs, Without Compromising Service

With labor shortages and rising wages, staffing every shift is tough. Our AI support agent works around the clock and costs a fraction of hiring additional staff.

Save time and money by automating:

  • Late-night customer service

  • Common phone inquiries

  • Routine order and booking requests


Who It's Perfect For

  • Independent restaurants and cafes

  • Fast casual and quick-serve spots

  • Regional chains

  • Multi-location franchise operators looking to standardize customer service


Why Choose Us?

✅ Restaurant-specific experience: Our AI customer service solution is designed with the unique demands of food service in mind, from fast-paced QSR environments to high-touch fine dining experiences.


✅ White-glove onboarding: We don't just hand you the software—we walk you through setup, script creation, integration, and training to ensure the system reflects your brand voice and operational goals.


✅ U.S.-based support team: You’ll have access to our knowledgeable, U.S.-based team for technical support, performance optimization, and quick resolutions whenever you need assistance.


✅ Custom workflows and escalation paths: Every restaurant is different, so we tailor your AI agent's decision-making logic, escalation triggers, and customer flows to match your preferences—whether that’s routing specific issues to a human or automatically processing common requests.


See It In Action

Whether you're a fast-casual spot or an upscale dining room, AI customer service for restaurants helps you reduce wait times, capture more reservations, and deliver consistent guest experiences—without overloading your team.


Try our AI solution and bring automation to your front-of-house operations. Give us your FAQ list and menu—we’ll show you what our AI agent can do in under 24 hours:



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